A procedural fairness letter (PFL) is a letter that may be sent to you by an officer if they have serious questions or doubts about your application, or if they are considering refusing it. These letters are usually sent via email and are designed to give you the opportunity to respond to the concerns that have been raised.
There are various reasons why you may receive a PFL. For example, the officer may doubt that you have been truthful in your application, or they may have found information on your social media accounts that could affect your application. Additionally, the officer may require you to update some forms or documents, and if you fail to do so, they may refuse your application. Another reason for a PFL could be if the officer believes that you are medically inadmissible to Canada.
It is important to remember that the burden of proof is on you as the applicant. This means that if you miss submitting a document, the officer has no obligation to ask for that document. However, if there are issues with your admissibility or extrinsic evidence, the officer will usually issue a PFL to give you the chance to respond.
If you receive a PFL, it is important to respond in a timely and thorough manner. You should address all of the concerns that have been raised, provide any additional information or documentation that may be relevant, and make a compelling case for why you should be allowed to proceed with your application.
While a PFL is the most common way for officers to seek additional information or clarification from applicants, an interview may also be used as an alternative in certain cases. However, interviews are rare nowadays, and they are usually only used in cases where national security is a concern.